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• AVG Anti-virus – free; anti-virus
• Microsoft Security Essentials – Free anti-virus and anti-spyware from Microsoft. Supercedes Windows Defender (see below). Also, Security Essentials definitions
• Microsoft Windows Defender – Free anti-spyware from Microsoft. Best designated for Windows XP sp3 machines. Included in Windows Vista and Windows 7, and not compatible with Windows 2000. Also, Windows Defender definitions
• Norton Internet Security – non-free; anti-virus, firewall, spam/phishing protection, parental control
• Sophos Anti-Virus – shareware; anti-virus. Full version free to UCLA students, staff, and faculty for all Windows versions & Mac OS versions via BOL’s software area.
• ZoneAlarm – free for non-commercial use; firewall

Option 1: UCLA Health IT laptops/desktops. If you have been issued a laptop from UCLA Health IT, it is secure and ready for remote work. Be sure you have logged into it at least once on the UCLA Health network before taking it off-site. For requests for desktops to be taken offsite, please submit a departmental request. This includes support for both Sophos Central and Sophos Enterprise Console (SEC) managed devices. Brand new customers will have support from mid-February 2021. We will be upgrading all existing customers in stages, between mid-February and early March as per our normal release process.

For general info on securing your PC/Mac you might want to check out:

We are responding to our quickly changing work environment due to COVID-19 and are dedicated to supporting your remote work needs. Use this page as a guide to help you get connected and stay secure.

For My Desktop or requests for desktops to be taken offsite, please submit a departmental request.

Last updated: 06-02-2020

Logging in while off-site

At a minimum, all users will need their Mednet username and password as well as DUO for multi-factor authentication in order to access any remote work options and tools.

What are my options for remote work?

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If you have been issued a laptop from UCLA Health IT, it is secure and ready for remote work. Be sure you have logged into it at least once on the UCLA Health network before taking it off-site.

Desktop

For requests for desktops to be taken offsite, please submit a departmental request. If you are taking a workstation home, UCLA Health IT will remotely install the required software.

A desktop that is ready to go home will have been validated that the following are installed and working properly:

1. Checkpoint or Bitlocker Encryption
2. Sophos anti-virus
3. ClearPass OnGuard
4. Global Protect VPN

For assistance from home, join us on Zoom at https://uclahs.fyi/itconnect during regular business hours or call Customer Care at 310-267-CARE(2273) where specialists are available 24/7 to provide support.

When using your personal laptop/desktop, please ensure that the following requirements have been met:

Minimum device requirements

For encryption, BitLocker (Windows) and FileVault (MacOS) are recommended encryption methods for personal computers and are built-in to the Windows/Mac operating systems specified below.

Please ensure that your device meets the minimum device requirements listed below. For detailed information about encryption, visit the Device Security Toolkit.

How do I locate my Windows version?

How do I upgrade my Windows version?

Please note: BitLocker is not available for all Windows versions.

Windows 10 Education downloads are available to students (free).

VisitUCLA on the Hub to upgrade to Windows 10 Education. You will need to register using your '@mednet.ucla.edu' email address.

Virtual Private Network (VPN)

If you have a personal laptop/desktop and use an application that requires direct connection to the Mednet network, you will need to access these resources through our Virtual Private Network (VPN).

In order to get set up you will need to:

• Install OnGuard

Visit GlobalProtect VPN - Remote Access web page for detailed instructions about installing GlobalProtect VPN and OnGuard.

Remote access to your UCLA Health IT desktop will be provided through My Desktop. Below are the requirements for accessing your desktop.

Please note: Access and departmental approval has to be granted before accessing My Desktop. Department Request Form →

• The computer name of the device you wish to access
• Citrix

Tools to facilitate remote work

If you are using a personal computer, you can quickly connect to many applications on the web using just your Mednet login and DUO for multi-factor authentication.

• Mednet email and Office 365 Portal

Active Mednet account holders who have been authorized to use VPN can access resources that are restricted to our internal network. Generally this means you may authenticate once for the VPN instead of authenticating for each resource.

Tr6060 for sale ebay. VPN also allows you to use full versions of the installed applications instead of web-based versions. Examples of resources that require VPN include:

• CareConnect Tip Sheets and eLearnings

Box storage for UCLA Health is a HIPAA-Compliant version of Box available to everyone with a Mednet account. Box is an easy-to-use, cloud-based storage solution that will allow you to access your files in multiple locations and on multiple devices, as well as share your files for external collaboration.

Encryption is required for any mobile device used for any University business.

Microsoft Teams is available to the entire UCLA Health Sciences. Teams is available on desktops, web, and mobile to provide a seamless chat and collaboration experience.

All active Mednet users can utilize web and video conferencing using Zoom. Zoom allows you to invite UCLA Health colleagues and external partners to collaborate and meet online.

Review our Guide for Zoom Attendees and Hosts →

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Reminders

Ucla Bruin Online

Participating employees are expected to take all precautions necessary to secure confidential and proprietary UCLA Health and patient information and prevent unauthorized access to any UCLA Health systems from their offsite location in accordance with UCLA Compliance Policies.

Work done at the remote worksite is considered official business, release or destruction of any records should be handled according to Privacy and Information Security standards. Computerized files are considered official records and shall be similarly protected.

As many of our meetings and learning environments have transitioned to online, it is important to quickly learn best practices for using meeting platforms such as Zoom. Be an informed and empowered meeting host and take precautions to reduce your vulnerability to uninvited attendees. This will ensure the content of your meetings remains secure and safeguarded against disruptions.

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Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or telephone calls related to COVID-19. While we do have in place very robust tools to protect our IT systems, our defense against these types of attacks is stronger when each of us does our part.

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